Support
Last updated: August 4, 2026
Need a hand with your AI phone agent, storefront, menu, or invoices? We're here to help — most requests get a response within one business day.
Contact us
- Email: support@qbooking.ai — best for account, billing, and configuration questions.
- CSR / support: (770) 800-0780 — speak with the qBooking team.
- Watch demo: qbooking.ai/watch-demo — hear a real recorded pickup order.
Common requests
- Menu changes — edit items, prices, option groups, and hours in the owner portal, or email us and our team will make the change for you.
- Phone setup — your dedicated AI number is provisioned during onboarding; we'll walk you through forwarding your existing line.
- Order notifications — SMS, email, fax, and voice-call alerts can each be enabled or disabled per restaurant.
- Recordings and transcripts — every AI-answered call is available for review in your portal.
- Invoices — monthly invoices are emailed automatically and are always available from the portal.
When you email, include
- Your restaurant name and the phone number on the account.
- What you were trying to do and what happened instead.
- For order issues: the order number (they run sequentially each day) and roughly when the call or order occurred.
Questions? Contact us at support@qbooking.ai.